Wednesday, May 10, 2006

Irritating callers

Being in a big organisation like the one I work in, I constantly face problems of answering cold calls from small or big companies who uses telemarketing to try to enter into our list of vendors. Meaning they want to secure business dealings with us coz we are a potential profit generator for them.

Worse is these companies either employ irritating, rude or ignorant people who simply knows nothing about what they are marketing or have staff that are so arrogant that they simply pisses you off everytime they call. I even had the rare opportunity to tell a CEO of a particular company off for being so rude to me coz I refused to put the call through to my director and refused to accept when I told him "we do not require your services at the moment". As simple as it sounds, which director got time for such nonsense, less to entertain them, so poor me always have to chase these callers away.

Some callers are quite courteous so I make an effort to explain to them pls stop calling as we do not require anything else and everything is place here and at times will just try to cut the conversation short by giving my email address for them to send whatever profile they have, and erase them when I receive. Some callers just hanged up after I said we are not interested, without even a word of thanks. Some companies apparantly only have those senior staff to do all these shitty work of calling potential customers, at the same time pissing people off coz they think they are so big deal. What the heck, I dun care who you are, as long as you get on my nerve, refused to be courteous or I just hate your voice... u gonna get it from me. Complain all you want, which I also dunno who you can complain to...good luck.

I dun understand these people, dun they realise by common sense that big companies obviously will have everything in place (else we gonna kena fined for any penalties) and will not have time to entertain every vendor who calls. Kindly be sensible enough to target those small firms instead and stop wasting our time, and worse irritate me!

If my damn free director is leaving all this shit to me, dun blame me for giving the shit back to them. If she is so free to comment, jolly well answer the calls herself and spare me the agony of going through this at least 3-4 times a day! Whoever not happy, complain la...

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