Network problem solved finally!

Wanted to wake up at 9am but couldn't so nuah until ard 10am. Starhub's engineer then happened to call and ask if he can come now coz he's in Toa Payoh. Had called Starhub to report my network problem on Thursday and my appointment was supposed to be from 11am to 1pm today but I told him ok since he's already nearby. I quickly woke up and wash up + change.

He came shortly after and as I explained the problem to him, he started checking my signal. It was diagnosed that the modem does have some problem so after replacing with a new one to test, it was ok. There were signal losses and speed was quite low with the old modem. The new modem was tested ok with signal and speed normal.

Paid $151.73 (modem + service charge) and he mentioned that alot of households using this old modem (which was also the very pioneer batch) had problems and changed. Was feeling a bit fed up after he left coz the customer service person kept saying MIGHT be modem fault but cannot confirm. And when I asked if anyone else has this problem he said ya but cannot confirm the problem. I could have save the service charge of $52.50 but nevertheless, its too much a hassle to go buy a modem then fix it, call starhub to activate and then realise not the modem fault. Bo bian lor, have to spend some money to fix the problem.

Now I have an extra router coz earlier bought a new one thinking was the router fault. I am suprised no one seem to know what's the problem when I asked around. My colleagues said could be Starhub's DHCP or DNS problems, the shop I went to at Sim Lim said could be router problem. My brother also thinks should be router problem. End up its the stupid modem problem...

Hopefully I have no problem with the connection now...